Saturday 29 October 2011

British Airways Extends Outsourcing Contract with WNS

WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Outsourcing (BPO) services, today announced a 20-month extension in the outsourcing contract with its founder company, British Airways (BA), U.K.'s largest flag carrier airline. Under the renewed service agreement, WNS will focus on further strengthening the back-office operations center of excellence that delivers a range of airline operations, including customer relations, fares and PNR servicing requests, passenger and cargo revenue accounting, finance and accounting, research and analytics, revenue and yield management and HR shared services.

British Airways Extends Outsourcing Contract with WNS