Securing Google Apps: One CIO's Story

Boston-based Bay Cove Human Services is a non-profit organization that offers assistance and service to 4,000 people and families in Massachusetts. CIO Hilary Croach has several technology challenges to contend with. For starters, the agency has its hands in a number of service areas, including helping individuals with developmental disabilities, mental illness, drug and alcohol addiction, and those who need support with aging. With about 140 locations around Eastern Massachusetts, Bay Cove's employees and IT operations are scattered.

Because of the expansive nature of his users, Croach decided to take some applications into the cloud with Google (GOOG) Apps for Business. But Bay Cove is subject to a number of regulations, including HIPAA, so the move to the cloud wasn't done without extreme consideration with regard to access control and privacy. Croach recently detailed for CSO why he felt Google Apps tools were the right fit for his agency, and how he handles security in a regulated environment like social services.

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Securing Google Apps: One CIO's Story